Effective Date: March 27, 2025

Jawed Tutoring ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and billing details provided during registration or booking.
• Student Information: The topic and description of each tutoring session for preparation.
• Payment Information: Payment details processed through secure third-party services.
• Usage Data: Information about how you interact with our website or booking platform, such as IP address, browser type, and pages visited. In addition, we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our tutoring services.
• Process bookings, payments, and refunds.
• Communicate with you about sessions, updates, or policy changes.
• Customize lesson plans to meet student needs.
• Maintain records for legal and business purposes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information in the following cases: